Reviews and Feedback

Customer feedback plays a very important part of the development of Vital Certificates. Good, bad or indifferent, we welcome all feedback.

It helps us to improve the services we offer. Therefore, we strive to act on every comment made.

If you wish to leave a review on Vital Certificates and your experiences shopping with us, please do so here...

Email: feedback@vitalcertificates.ae

You can read about our customer's experiences with Vital Certificates below. You can also see how they have reviewed us on Facebook and read their posts to our page there.

See below what our clients say about Vital Certificates:


"This morning I received my attested documents back from you. They arrived by courier.

Firstly, I was very cautious about sending both my Russian wedding certificate and son's Kazakh birth certificate to you for UAE attestation services. The absolute difficulties and expense that could occur from trying to obtain replacement certificates should they have been lost is just simply incalculable. Anybody who has lived within these former CIS states will absolutely understand the challenges faced by anyone trying to obtain copies of original certification, let alone someone living outside these nation states.

My fears were unfounded, you delivered prompt, efficient service and from start to finish the process took 29 days. This includes the courier time from when I sent the documents to your office in UAE from Thailand to me receiving the attested documents back in my hands.

Thank you again for your prompt, efficient service."

Jonathan Lettington - Dubai, UAE

 

'It was a real pleasure doing business with you. Your efficiency was second to none and you saved me a lot of time and effort. I can't commend you highly enough. Thank you!'

Jenny Young – Canberra, Australia


'When my husband contacted me from the UAE asking me to arrange to have his degree certificate attested I had no idea where to start. However, a quick internet search revealed that there were companies out there who could handle the task for me and having reviewed a handful of sites, I opted to use Vital Certificates. I must admit to being a little apprehensive in handing over my husband's MSc certificate, but was quickly reassured by the business-like manner of the staff at VC and further by the regular email updates informing me of each milestone reached in the attestation process. The whole thing was completely painless and stress free and my husband's certificate quickly found its way back to his desk in Abu Dhabi, having been originally sent to VC in the UK by me, within a very short period of time, attestation complete. I would wholeheartedly recommend Vital Certificates to anyone in need of an attestation service. They are extremely time efficient and cost effective '

Sue Maher – UK


'I was hired for a position in UAE, and the company required a certified copy of my UK degree certificate. Living in Qatar I could not obtain the endorsements myself, so I checked the internet for a solution and found the Vital Certificates website. Nervous about losing my original certificate, I was assured by Vital Certificates that they only use the most reliable means of transmittal, and that the process would take some two weeks from receipt of the document plus five days for the certificates to arrive back in Qatar. And that is how everything worked out; Vital Certificates pays the notary, Foreign Office and consular fees on your behalf, and adds their own administrative charges and a courier charge. The whole exercise would have been far costlier and taken far longer if I had tried to undertake it myself. And my original certificate is back in my hands, safe and sound. '

Christian Rush – Doha, Qatar


'I was recommended to use the services of Vital Certificates, after I was able to secure employment out at the United Arab Emirates. As a pre-employment requisite I had to get various precious certificates attested in a hurry. This was the first time that I even knew a company such as Vital Certs existed. Since it was a trusted personal recommendation, I contacted the company, they explained the process and with some trepidation I sent off the original copies of various documents requested by my soon to be new employer. What I like most about the service offered is that company constantly communicates to you letting you know exactly where your documents are and how far into the process of attestation they have penetrated. Another plus is that they are competitively priced and I was genuinely surprised at how long the whole process took from beginning to end. Quick and within the time scales that they projected. I would have absolutely no hesitation in using their services again and if you want a first rate professional approach that is informative, reasonably priced and can quickly get the task accomplished you could do an awful lot worse. '

Mark Anderson – UAE


'I want to thank you all at Vital for making the attestation of my British degree certificates painless and efficient. I live in the USA and getting the certificates attested in the UK for the purpose of a Saudi Arabian visa was proving to be a nightmare until I found your company, who promptly dealt with all the government offices. Whatever time of day or night I phoned, there was someone to answer my questions courteously and update me. The process was smooth and much faster than I had anticipated. It's refreshing to find a business where one can still speak to humans and to get jobs done like as efficiently as this. I will give you my highest recommendation should anyone else need your services. Thank you once again. '

Peter Oswald – Riyadh, Saudi Arabia


'I was completely happy with the service. I made one call to a very helpful operator, sent my cert off and got it back exactly as promised. It’s now with my new employer.I will be finishing a degree this year and I intend to use your service to attest that too. Many thanks.'

Keri Neill - Saudi Arabia


I really enjoyed your best service. You have very pleasant customer service team. They know how to treat their customers .I will not hesitate to introduce your service to other people. Thank you.

Yohan Jayathilaka - Doha, Qatar


After conducting some thorough online research and getting quotes from various companies offering the same service, I decided to go with Vital. From my initial contact through the live web chat (so useful, and also at convenient times given our +3 hour time difference) from the tailored email quote I received (from Andy Howden - very helpful indeed) the service was excellent. I felt reassured that my valuable documents would be well looked after, and that they offered the very specific services I needed in a timely and cost effective manner. I received regular contact via email to let me know the progress, and the documents arrived completed within the agreed time. I would thoroughly recommend them and will use them again should the need arise. Thank you for your excellent service.

Charlotte Ward - Qatar


It was great working with you guys!! The document arrived earlier than I expected. Thank you so much for this impressive service. Keep up the good work!

G. Quinto - Kuwait


I had a great service from Vital Certificates, (they) surpassed my expectations by a long way. Fast, simple, got the job done with the very minimum of fuss, and great communication to the client. The kind of company you would wish continued success.

Patrick Mulligan - Dubai, UAE


An unexpected requirement for relocation to Qatar to work was that my certificates required re-attesting by the Qatar Authorities, after a quick phone call to Vital everything was clearly explained, timelines discussed so that I was able to confidently inform my future employer of when they could expect the documents to arrive.

What would have been a nightmare to organize and complete myself, was quickly processed and completed beyond expectations. Thank you!

Steve Dibben - Qatar


I had no idea what to expect but I was delighted with the person to person support over the phone, the speed at which emails were responded to and most importantly the proactive professionalism of the staff. My certified qualification was returned to me ahead of the guideline schedule. It was great to have this work taken off my hands with my busy schedule. Thank you again guys!

Jack Molony - Riyadh, Saudi Arabia


I want to thank you for the role you have played in assisting me obtaining the attestation of my documents in the least of effort and fulfilled the exercise in a short period of time for a reasonable fee.

And I would like to express my appreciation for the professionalism exhibited throughout the entire process.

More power!

Marios Charalambous - Dubai, UAE


Just wanted to say thank you for your exceptional service. Turning around the attestation of my documents within a day is incredible. You make a complex process very very simple. I will definitely be recommending you.

C. Blyth - UK